FS Design Gallery - Lewisville, Texas

The Walas

I highly recommend avoiding this vendor altogether for lighting selection. Not only are their prices excessively high, but their deceptive practices are impossible to ignore.

You'll have a much better experience with reputable alternatives like Lee Lighting or Build by Ferguson. Trust me—you'll be glad you did.

srinath elitem

It appears that some designers may have connections with builders. Recently, one designer recommended an item that seems unnecessary and provided a different reason for choosing it. I’m uncertain about the rationale behind this recommendation. Please be cautious and consider verifying such recommendations independently.

Suresh Ram

Greedy builders send hapless buyers to this design center where they royally get fleeced. In my case, it is Normandy builders...but heard same stories from buyers of Shaddock, Grove etc etc. They almost keep the choices that no one wants, force to always upgrade to higher tiers, and charge a ridiculous amount of money for those choices - mind you, you are not paying for the material difference, you are paying 2x to 3x of what it will cost to get it installed from a licensed professional. The so called designers are trained well to "guide" you to trust them. It's all a shady scheme between builder - design gallery - home pro etc.

Lisa Sanders

Today, I had my first visit with Theresa and Lisa. They were awesome. They helped me pick great options and stayed in my budget. They really exceeded my expectations and took away all the stress of choosing good design options. I am really happy with my selections.

William Boots

Had a completely wonderful experience today! Britney Barton was very knowledgeable and an absolute delight! We were able to accomplish all our goals and leave totally satisfied with the experience. Get Britney if you can!

Jay Surina

Great selections and excellent customer service. Well run company.

John Warner

If your builder requires you to work with this design gallery, you need to prepare yourself, today, for an appallingly poor customer service experience, a common theme you’ll find in reading the other low star reviews, and go in to the selection process with eyes wide open and very low expectations. Otherwise, this enjoyable and explorative part of the home building process will be one letdown and headache after another and end up costing you more than you expected.

The gallery is not an open showroom; you need an appointment and understand once you step inside you are on the clock. You need to do your own research first, because you certainly cannot count on the supposed expertise of certain staff. In particular, you need to have backup plans set early, because during the process you’ll unexpectedly, but inevitably, learn the selections are discontinued, cost more, or are now on backorder. You need to review your contract thoroughly and multiple times because it will be rife with errors - both on selections and prices. You need to document your conversations with your representative to protect yourself with your builder. You need to ask questions multiple times to make sure you get the right answers and are comfortable you have all the information you need to make informed decisions. You need to make your representative work for you and your time and be very assertive throughout the process.

Tonda G Sadler

Design selections for our home and Megan was awesome. We truly appreciated and accepted her direction when picking out our options. The variety is great and you can get lost falling in love with everything.

Next stop is lighting?