J Beckham
5/5
In short: Very professional, honest, on time instillation, excellent service.
Details: I wanted some window coverings. Checked out a couple of the local places. Walked in without an appointment, first place didn't have a salesperson available and wasn't particularly accommodating. Drove over to Design 5. Met Clinton and their showroom. No appointment, no problem. He was very accommodating, he answered all of my questions, educated me about different window coverings. He explained the pros and cons of the different options.
When I was finished, he gave me his card and told me to contact him if I had any additional questions. A couple days later I did, I stopped by the showroom and he and another staff member answered more questions. He also gave me rough estimates of what to expect price wise.
I scheduled an in-home estimate (free). He was on time, and the estimate turned out to be slightly less than what I expected. I had gone to Lowe's to get a quote for coverings to do myself. Clinton's estimate was very competitive with the Lowe's estimate, and installation was very reasonable.
I placed the order. He told me when they order would be ready. It was on time. His installers came out, and stole the blinds, cleaned up and showed me how they operated.
It was a positive experience.
Summary: A good experience with a locally, family run company. I would give them my highest recommendations to anyone who needs window coverings.